Booking Fees & Refunds: A booking fee shall apply to all ticket purchases. This fee is non-refundable under all circumstances. Tickets cannot be exchanged or refunded after purchase, except as outlined in point 3.
Event Cancellation or Rescheduling: Surfers Against Sewage (SAS) reserves the right to cancel or reschedule the Ball due to circumstances beyond reasonable control (e.g., extreme weather, public health concerns, or acts of God). In such cases, SAS may aim to reschedule the event, and all tickets will remain valid for the new date. If you cannot attend the rescheduled date, you must notify SAS within the specified deadline to be eligible for a refund of the ticket price (excluding booking fees). Failure to notify within the deadline will confirm your attendance, and no refund will be issued. If the event is fully cancelled with no reschedule, a refund of the ticket price (excluding booking fees) will be provided.
Ticket Resale & Validity: Tickets must be purchased through our official seller Ticket Tailor only. Tickets listed on resale sites (e.g., Viagogo, StubHub, Gumtree) may be invalid and will not permit entry. If you have purchased a ticket from an unauthorized reseller, you should immediately seek a refund from them.
Age Restrictions: Under 18’s must be accompanied by an adult. Proof of age may be requested at the point of entry and at the bars. Under 16’s will be required to leave the event site by 9pm.
Health & Safety: Exposure to loud music can damage hearing. Attendees are encouraged to bring ear protection. The organizers are not liable for any health issues arising from exposure to loud noise.
Cliff-Top Location & Child Supervision
The event takes place on a cliff-top, and while all reasonable safety measures have been taken, attendees acknowledge the inherent risks associated with the location. Parents and guardians are fully responsible for the supervision and safety of their children at all times. The event organizers accept no liability for accidents or injuries resulting from failure to supervise minors appropriately.
Artist Line-Up & Programme: The event organizers reserve the right to add, withdraw, or substitute artists and modify the schedule without liability for compensation.
Photography & Media: By attending, you grant SAS full rights to use images and videos taken at the event for publicity, social media, and press purposes.
Prohibited Items:
No glass bottles, jars, or breakable containers.
No open flames, disposable barbecues, or campfires.
No fireworks, sky lanterns, smoke canisters, kites, or drones.
No independent sound systems.
No flags in stage areas.
No illegal drugs, nitrous oxide, or legal highs.
No weapons.
No unauthorized market stalls or sales.
Security & Searches: All attendees are subject to searches by security staff at entry and during the event. Any prohibited items found will be confiscated, and individuals in possession may be refused entry or removed from the event.
Camping & Parking:
STRICTLY no camping at this event. Attendees must arrange their own accommodation.
Parking is at your own risk, and event organizers accept no responsibility for loss or damage to vehicles or belongings. Accessible parking spaces are available for Blue Badge holders only. Please display your Blue Badge on the dashboard once parked. Parking is £6.50 per vehicle when booked in advance, ticket purchase advised. If you don’t purchase a parking ticket it will be £8.50 on the door.
STRICTLY No staying in vehicles overnight permitted.
Code of Conduct: Anti-social, dangerous, or discriminatory behaviour will not be tolerated. Attendees engaging in such behaviour may be ejected without refund.
Environmental Responsibility: SAS is committed to sustainability. Attendees are encouraged to use reusable cups, avoid single-use plastics, and dispose of waste responsibly. Please respect the local environment and wildlife. We encourage attendees to travel to the Ball by car share or public transport where possible.
Email: Customers providing their email for bookings, consent to SAS emailing them important information in the lead up to the 35th Anniversary Ball
Terms & Conditions Updates: SAS reserves the right to modify these Terms & Conditions at any time. Attendees are responsible for checking for updates before the event.
For further inquiries, please contact:
